If for any reason, you are dissatisfied with the goods purchased, Nite International Limited will issue refunds on item(s) returned within 14 days of purchase, provided the item(s) are returned in the original packaging and unused. Item(s) being returned must be sent using a registered and insured postal service such as Royal Mail Special Delivery.
Nite International Limited does not accept liability for loss of products during return transit. Any losses in this way are the responsibility of the sender.
All returns must be sent to our returns address at - Returns Department, Nite International Limited, Saxon Centre, 11 Bargates, Christchurch, Dorset, BH23 1PZ.
Nite International Limited reserve the right to refuse a full refund if the returned item(s) are in a condition that prevents resale at the full item price; this does not affect your statutory rights.
Nite International Limited will refund the purchase cost of the item(s) using your original method of payment within 14 days of receiving the returned item(s) to the returns address.
If the return is the result of an incorrect order dispatch or the item is faulty or damaged on arrival, Nite International Limited will also refund the cost of returning the goods to an upper limit of £10.00.
Our products are packaged safely and securely to ensure they arrive in perfect condition. However, goods in transit can sometimes be subject to damage and may arrive in an unsatisfactory condition. In the unlikely event of this occurrence, please take a photograph of the damage and return the item(s) to:
Returns Department, Nite International Limited, Saxon Centre, 11 Bargates, Christchurch, Dorset, BH23 1PZ.
After we have received and inspected the returned item, we will replace it free of charge. Should a refund be requested, then a refund will be made within 14 days of receipt.
In these circumstances we will also pay you the cost of the return postage. Please obtain a proof of posting certificate from your Post Office to enable us to process the refund for your return postage costs.
This does not affect your Statutory Rights.
It is important and a requirement that when returning goods from overseas that you complete a customs declaration form as "returned unwanted goods with nil value". Nite International is not responsible for import duty or taxes.